Privacy Policy for

Dragonsway Wales Ltd.

At Dragonsway Wales Ltd., we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website, services, and communications. Please take a moment to read through it to understand our practices and your rights concerning your personal data.

1. Information We Collect

We may collect and process the following types of personal information about you:

Personal Identification Information: Name, address, phone number, email address, or other contact information you provide when you make inquiries or register for our services.
Transactional Information: Details of the services you’ve requested or purchased from us, including home ownership details and payment information.
Usage Data: Information about how you use our website, such as your IP address, browser type, pages viewed, and time spent on the site.
Marketing Preferences: Information you provide for marketing preferences, such as whether you opt in to receive our newsletter or promotional communications.

2. How We Use Your Information

We collect and use your personal data for the following purposes:

To Provide Our Services: To manage inquiries, deliver our home-building services, and communicate with you about your property purchase.
To Improve Our Website: To analyse and improve the functionality and content of our website based on user behavior.
To Process Payments: To handle transactions, process payments, and keep a record of transactions for legal and accounting purposes.
Marketing and Communications: To send promotional materials, special offers, or newsletters, where you have given your consent to receive such communications.
Legal Obligations: To comply with legal requirements such as tax, contract, and regulatory obligations.

3. Legal Basis for Processing

We process your personal data under the following legal bases:

Contractual Necessity: We use your personal data to fulfill a contract with you or to take steps at your request before entering into a contract.
Legitimate Interests: We may process your personal data for our legitimate business interests, such as improving our services or responding to your inquiries.
Consent: Where you have given explicit consent, such as when subscribing to our newsletter or agreeing to receive marketing communications.
Legal Compliance: In some cases, we may be legally required to collect and process your personal data.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

Service Providers: Third-party service providers who help us operate our business, such as payment processors, website hosting companies, or marketing agencies.
Legal or Regulatory Authorities: When required by law or regulation, we may share personal information with law enforcement or other government agencies.
Professional Advisors: Including lawyers, bankers, auditors, and insurers who provide consultancy, legal, insurance, and accounting services.

5. Data Retention

We will retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Once no longer needed, your data will be securely deleted or anonymized.

6. Your Rights

You have the following rights regarding your personal data:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You have the right to ask us to correct any inaccurate or incomplete information we hold about you.
Right to Erasure: You can request that we delete your personal information, subject to certain legal requirements.
Right to Restrict Processing: You can request that we limit the processing of your personal data under certain circumstances.
Right to Data Portability: You can request that we transfer your personal data to another service provider, where applicable.
Right to Object: You have the right to object to our processing of your personal data in certain situations, including for direct marketing purposes.
Right to Withdraw Consent: Where we rely on your consent for processing, you can withdraw your consent at any time.

To exercise any of these rights, please contact us at the details provided below.

7. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. Despite our best efforts, no transmission of data over the internet is completely secure, and we cannot guarantee the absolute security of your information.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, collect usage data, and offer personalised content. For more information, please refer to our Cookie Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page with the revised date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Dragonsway Wales Ltd.

Phone: 01437 532532
Address: Bryngolman Farm, Llangolman, Clynderwen, Pembrokeshire SA66 7QL

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.